We accept major prepaid options, including:

• Credit and debit cards
• UPI and net banking

Yes, cash on delivery (COD) may include an additional handling charge to cover courier and processing costs. The applicable COD fee, if any, will be shown on the checkout page before you confirm your order.

• Once your payment is successful, you will receive an order confirmation by SMS and email with your order ID and payment details.
• If you do not receive a confirmation within a few minutes, please check your spam or junk folder. If you still need assistance, contact our support team.

Your information is safe with us. We use secure, encrypted payment processing to protect your personal and payment details.

To change your phone number or email address, email us at digital@xemex.in with your order number and the new details. We can make changes as long as your order hasn’t shipped. The team will update your information and confirm the change over email.

You can contact the Xemex Wellness team in the following ways:

• Email: digital@xemex.in
• Website contact form on the Xemex Wellness official site.

Xemsis is gentle and non-steroidal, designed for sensitive, psoriasis- and eczema-prone skin, as well as other skin infections. It soothes flares, relieves discomfort, and supports long-term skin health.